Moving CRM Servers(Application and Database) to New DataCentre

One of our client wanted to move CRM Server from One Data Centre to different data centre but due to some constraint we could not move it by creating New Organization or by new deployment. We had only left option was update IP address manually.

Recently we moved our CRM Server from one data centre to new data centre due to which IP Address of both Application and Database Server was changed. We had updated new IP Address in Registry(MSCRMconfigdb,database,LocalSdkHost,metabase,ServerUrl,SQLRSServerUrl), Application Pool, Web.Config and custom application. But even after updating new IP address on above section  we were getting the following error.

A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 172.23.201.162:80

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Net.Sockets.SocketException: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 172.23.201.162:80

Source Error:

An unhandled exception was generated during the execution   of the current web request. Information regarding the origin and location of   the exception can be identified using the exception stack trace below.

Stack Trace:

 
[SocketException (0x274c): A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 172.23.201.194:80]
   System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) +239
   System.Net.Sockets.Socket.InternalConnect(EndPoint remoteEP) +35
   System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Int32 timeout, Exception& exception) +224

[WebException: Unable to connect to the remote server]
   System.Net.HttpWebRequest.GetRequestStream(TransportContext& context) +1868309
   System.Net.HttpWebRequest.GetRequestStream() +13
   System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +103
   Microsoft.Crm.Metadata.MetadataWebService.GetDataSet() +31
   Microsoft.Crm.Metadata.DynamicMetadataCacheLoader.LoadDataSetFromWebService(Guid orgId) +291
   Microsoft.Crm.Metadata.DynamicMetadataCacheLoader.LoadCacheFromWebService(LoadMasks masks, Guid organizationId) +42
   Microsoft.Crm.Metadata.DynamicMetadataCacheFactory.LoadMetadataCache(LoadMethod method, CacheType type, IOrganizationContext context) +408
   Microsoft.Crm.Metadata.MetadataCache.LoadCache(IOrganizationContext context) +339
   Microsoft.Crm.Metadata.MetadataCache.GetInstance(IOrganizationContext context) +388
   Microsoft.Crm.BusinessEntities.BusinessEntityMoniker..ctor(Guid id, String entityName, Guid organizationId) +116
   Microsoft.Crm.Caching.UserDataCacheLoader.LoadCacheData(Guid key, ExecutionContext context) +323
   Microsoft.Crm.Caching.ObjectModelCacheLoader`2.LoadCacheData(TKey key, IOrganizationContext context) +401
   Microsoft.Crm.Caching.BasicCrmCache`2.CreateEntry(TKey key, IOrganizationContext context) +84
   Microsoft.Crm.Caching.BasicCrmCache`2.LookupEntry(TKey key, IOrganizationContext context) +135
   Microsoft.Crm.BusinessEntities.SecurityLibrary.GetUserInfoInternal(WindowsIdentity identity, IOrganizationContext context, UserAuth& userInfo) +252
   Microsoft.Crm.BusinessEntities.SecurityLibrary.GetCallerAndBusinessGuidsFromThread(WindowsIdentity identity, Guid organizationId) +179
   Microsoft.Crm.Authentication.CrmWindowsIdentity..ctor(WindowsIdentity innerIdentity, Boolean publishCrmUser, Guid organizationId) +252
   Microsoft.Crm.Authentication.WindowAuthenticationProviderBase.Authenticate(HttpApplication application) +431
   Microsoft.Crm.Authentication.AuthenticationStep.Authenticate(HttpApplication application) +172
   Microsoft.Crm.Authentication.AuthenticationPipeline.Authenticate(HttpApplication application) +86
   Microsoft.Crm.Authentication.AuthenticationEngine.Execute(Object sender, EventArgs e) +525
   System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +68
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +75

 

Actually It was still referring Old IP Address at some places. To resolve the issue we enable the trace log and get CrmServerReportInformation with help of “Create File” option of  CrmDiagTool 4.0  and came to know that DeploymentProperty Table(Column Name- ADSdkRootDomain, ADWebApplicationRootDomain and AsyncSdkRootDomain) of MSCRM_Config was still referring old IP Address. We have updated this column with new IP Address as below and everything start working fine.

USE MSCRM_CONFIG

Update DeploymentProperties SET NVarCharColumn = ‘New IP Address’  WHERE ColumnName= ‘AsyncSdkRootDomain’

Update DeploymentProperties SET NvarCharColumn = ‘New IP Address’  WHERE ColumnName = ‘ADSdkRootDomain’

Update DeploymentProperties SET NvarCharColumn = ‘New IP Address’  WHERE ColumnName = ‘ADWebApplicationRootDomain’

 

Hope this help you 🙂

Author: Arvind Singh

Microsoft Dynamics CRM Consultant

3 thoughts on “Moving CRM Servers(Application and Database) to New DataCentre”

  1. Hello, I am moving my MSCRM 2011 databases to another SQL Server and SQL Server Reporting Services server in the same domain, and leave the Microsoft Dynamics CRM Server on the existing server. I have done the changes in the configdb and also did changes through Deployment manger in Org Datasource=. My all the checks are absoulty fine but when accessing CRM through browser I am Getting Error 404: File or Directory not found.. Plz help urgent

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